{"id":2521,"date":"2026-02-20T09:48:40","date_gmt":"2026-02-20T08:48:40","guid":{"rendered":"https:\/\/box-id.com\/success-stories\/index-werke-sichern-produktionsablaeufe\/"},"modified":"2026-07-21T10:49:38","modified_gmt":"2026-07-21T08:49:38","slug":"index-werke-secure-production-processes","status":"publish","type":"page","link":"https:\/\/box-id-elem.upforce-media.com\/en\/success-stories\/index-werke-secure-production-processes\/","title":{"rendered":"How INDEX Werke secure their production processes"},"content":{"rendered":"
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Secure production processes<\/div>\n

Transparent Management
\n of Load Carriers<\/span><\/h1>\n

INDEX uses BOX ID to track 1,000 transport racks across five locations. Real-time data prevents production delays and boosts the efficiency of day-to-day operations.<\/p>\n<\/div><\/div>\n\n

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Book your demo<\/a><\/div>\n\n
Download story (PDF)<\/a><\/div>\n<\/div>\n<\/div>\n\n
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\"Modernes<\/span><\/div>\n<\/div>\n<\/div>\n<\/section>\n\n
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The challenge<\/div>\n

Why rack tracking became impossible<\/h2>\n

In mechanical engineering, most orders are single-unit production runs. Additionally, each order consists of a large number of parts and components that must be available for production on schedule. Due to the size and weight of these components, INDEX Werke uses a variety of load carriers to deliver assemblies to the production site.<\/p>\n

In the past, reliably tracking over 1,000 load carriers across five production sites was virtually impossible<\/strong>, which repeatedly led to manufacturing delays.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/section>\n\n

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\"Ladungstr\u00e4ger<\/span><\/div>\n<\/div>\n\n
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The solution<\/div>\n

Precise classification and hybrid sensing technology<\/h2>\n

INDEX uses a combination of active trackers for real-time location tracking<\/strong> and passive QR codes for reporting status changes. With 77 defined load carrier types<\/strong> and 12 status classes<\/strong> (e.g., empty loaded, defective, under repair), every process step is digitized. At the touch of a button, the logistics team gains a transparent view of the availability<\/strong> and exact location of each rack.<\/p>\n<\/div><\/div>\n\n

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sensors<\/p>\n<\/div><\/div>\n\n

Active trackers for precise real-time tracking<\/strong><\/p>\n<\/div><\/div>\n<\/div>\n\n

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qr_code_2<\/p>\n<\/div><\/div>\n\n

Passive QR codes for convenient status feedback<\/strong><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n

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The solution<\/div>\n

Cloud platform with process mining<\/h2>\n

The cloud solution stands out for its simplicity and user-friendly management<\/strong>. INDEX Werke integrated process mining as early as the testing phase to gain valuable insights into real-world material flows. This results in significantly faster response times throughout the entire logistics process.<\/p>\n<\/div><\/div>\n\n

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insights<\/p>\n<\/div><\/div>\n\n

Insights from integrated process mining<\/strong><\/p>\n<\/div><\/div>\n<\/div>\n\n

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cloud_sync<\/p>\n<\/div><\/div>\n\n

SaaS solution for cross-location queries<\/strong><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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\"BOX<\/span><\/div>\n<\/div>\n<\/div>\n<\/section>\n\n
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The results<\/div>\n

Measurable success in manufacturing and logistics<\/h2>\n<\/div><\/div>\n<\/div>\n\n
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location_on<\/p>\n<\/div><\/div>\n\n

Real-time visibility<\/h3>\n

A clear overview of the location and status of all load carriers<\/p>\n<\/div><\/div>\n<\/div>\n\n

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precision_manufacturing<\/p>\n<\/div><\/div>\n\n

Reliable production<\/h3>\n

Prevention of delays in the production process by ensuring rack availability<\/p>\n<\/div><\/div>\n<\/div>\n\n

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timer<\/p>\n<\/div><\/div>\n\n

Significant time savings<\/h3>\n

Substantial reduction in the workload of day-to-day operations and a noticeable decrease in time-consuming \u201cfirefighting\u201d tasks<\/p>\n<\/div><\/div>\n<\/div>\n\n

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share_location<\/p>\n<\/div><\/div>\n\n

Supplier Visibility<\/h3>\n

Reliable tracking of load carriers - even at supplier facilities and across sites<\/p>\n<\/div><\/div>\n<\/div>\n\n

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handshake<\/p>\n<\/div><\/div>\n\n

Avoiding delays<\/h3>\n

Guaranteed availability of suitable racks throught inventory managment<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/section>\n\n

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The bottom line<\/div>\n

Faster response times and greater planning certainty<\/h2>\n<\/div><\/div>\n<\/div>\n\n
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The implementation of the BOX ID system has drastically changed the understanding of the importance of load carrier management at INDEX Werke and their suppliers. Now, the logistics team has a clear overview of the availability and location of logistical assets at their fingertips.<\/p>\n<\/div><\/div>\n\n

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handshake<\/p>\n<\/div><\/div>\n\n

Collaborative support and a quick response to requests for adjustments lead to high satisfaction.<\/strong><\/p>\n<\/div><\/div>\n<\/div>\n\n

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speed<\/p>\n<\/div><\/div>\n\n

New query capabilities of the cloud-based system provide a clear overview of all transport racks.<\/strong><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n

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About the customer<\/div>\n

INDEX Werke<\/h2>\n

With its INDEX and TRAUB brands, the INDEX Group is today one of the world\u2019s leading manufacturers of CNC turning machines. The Company Group in Esslingen has 80 sites worldwide with six production sites and twelve international sales and service companies as well as an extensive retailer network.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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\"Logo<\/span><\/div>\n<\/div>\n\n
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Real insights from day one<\/h3>\n

\"We were able to integrate Process Mining into the test phase and quickly gained useful insights into how our load carriers really work.\"<\/p>\n

Diana F\u00f6rster
\n<\/strong>Logistics, INDEX Werke<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

Contact<\/div>\n

Book a call now<\/h2>\n

Do you have complex requirements or are you looking for the right solution for your load carrier management? Let's talk.<\/p>\n<\/div><\/div><\/div><\/div>

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*Required fields<\/p>\n<\/div><\/div>